Red Rock Frequently Asked Questions

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Masks and full face make-up are not permitted on the Casino floor – NO EXCEPTIONS.

If you are planning to wear either, you must enter either through the East parking garage or through the hotel main entrance off of Pavilion Center Drive.
 

 
Q: WHAT IS THE MINIMUM AGE REQUIREMENT TO ATTEND THE BALL?

A: All attendees must be TWENTY ONE. A valid state ID or Passport will be required.

 

Q: CAN I PURCHASE TICKETS THE NIGHT OF THE EVENT AT THE RED ROCK?

A: Yes, but after 3:00pm tickets must be purchased on the 5th floor conference level located in the East end of the Casino at the top of the escalators. There will be signage throughout to help guide you to the appropriate location.

 

Q: WHERE IS WILL CALL SO I CAN PICK UP MY TICKETS?

A: You can pick your tickets up starting on Friday at the Red Rock Box Office from 2:00pm to 8:00pm. The box office is located at the West end of the Casino adjacent to the Race & Sports book area. On Saturday starting at 3:00pm you can pick up your tickets on the 5th floor conference level at the top of the escalators at the East end of the Casino.

 

Q: WHERE IS THE BEST LOCATION TO PARK?

A: The best option is to take a limo, cab, or rideshare like Uber or Lyft, as parking is going to be very tight. However, if you do drive, the best place to park is in the East parking garage – when facing the front of the Casino, this is the garage on the left hand side of the building. The next best option is in the surface parking lot across from the East garage which is bordered by Charleston Blvd and Pavilion Center Drive. There is also a parking lot at the West end of the property. Parking there would require walking through the Casino if you aren’t wearing a mask or make-up, or around the outside if you are (masks and makeup are not allowed on the Casino floor) in order to reach the event.

 

Q: WHERE IS THE BEST LOCATION TO GET DROPPED OFF?

A: The best location to be dropped off is the hotel MAIN ENTRANCE which can be found off of Pavilion Center Drive. You should have your driver pull into the Valet dropp off lane.

 

Q: CAN I VALET PARK MY CAR?

A: Yes, but only hotel guests can valet at the main hotel entrance. Non hotel guests can valet in the West parking garage, which would require walking through the Casino if you aren’t wearing a mask or make-up, or around the outside if you are (masks and makeup are not allowed on the Casino floor) in order to reach the event.

 

Q: DO YOU HAVE DEDICATED LOCATIONS FOR UBER/LYFT?

A: Yes, there is a dedicated location, but it is recommended that you have the driver drop off/pick up at the hotel main entrance off of Pavilion Center Drive.

 

Q: ONCE IN THE CASINO, WHERE IS THE ACTUAL EVENT LOCATED?

A: The event is located in the East end of the building on the 5th floor conference level. There will be signage at every entrance and throughout the Casino to help guide you to the event.

 

Q: ARE THERE ANY COSTUME RESTRICTIONS?

A: Masks and full face make-up are not permitted on the Casino floor – NO EXCEPTIONS. If you are planning to wear either, you must enter either through the East parking garage or through the hotel main entrance off of Pavilion Center Drive. ALSO, NO NUDITY

 

Q: CAN I WALK THROUGH THE CASINO IN MY COSTUME?

A: Yes, you can walk through the Casino, however you must adhere to the Red Rocks normal appearance standards which require that your face not be covered (masks and full face make-up are not permitted on the Casino floor – NO EXCEPTIONS) and you are properly dressed. Please cover your naughty outfits until you get to the event. A coat check is available for a small fee once you are inside the event.

 

Q: ARE TOY OR PLASTIC WEAPONS ALLOWED?

A: NO TOY GUNS OF ANY TYPE… Other plastic or fake weapons will be judged by security on a case by case basis. If you are in doubt, leave it at home.